Question 1

How quickly can you turn a job around?

Accepted Answer

Commercial print and labels are usually 3–8 working days. Books, magazines and die-cut packaging typically take 5–12 working days depending on quantity, stock, binding or finish. Once we have approved artwork (and a dieline for packaging), we confirm a firm date — and if a launch is tight, we tell you honestly whether we can hit it.

Question 2

For packaging, do I need a dieline or can you create one?

Accepted Answer

Either works. Send your dieline as vector (AI, EPS, PDF) with artwork on a separate layer, or just give us the product dimensions and we'll set up the dieline for you and provide a sample before the run.

Question 3

Can I get a physical sample before committing to a full run?

Accepted Answer

Yes. For packaging we produce a sample on the actual duplex board — printed and die-cut — plus an approved colour proof, so you can check fit and print before we commit the run. For books we can supply a bound dummy.

Question 4

What do you print and what board do you use for packaging?

Accepted Answer

We print books, magazines, posters, brochures, profiles and stationery on a range of paper stocks. Packaging is printed and die-cut on duplex board in a range of thicknesses, including food-safe stocks for pharmaceutical and food work. Tell us the job and we'll recommend the right stock.

Question 5

What finishes can you apply?

Accepted Answer

Matte and gloss lamination, spot UV, foil stamping and embossing, plus perfect binding and saddle stitching for books and magazines. Packaging is die-cut and creased in-house, so print and finishing happen under one roof.

Question 6

Is there a minimum order?

Accepted Answer

Offset packaging becomes economical from a few hundred units upward, since make-ready and dies are set once and amortised across the run. Tell us your quantity and we'll advise the most economical way to produce it.

Question 7

Can I pick up my order, or do you deliver?

Accepted Answer

Both. You can collect at the office or the production plant, and we deliver within Addis Ababa and can arrange transport of larger runs to other regions.

Question 8

How do I pay?

Accepted Answer

We accept cash, bank transfer and Telebirr. For corporate accounts we can issue proforma invoices and set up billing terms.

Question 9

Do you print in Amharic?

Accepted Answer

Yes. We routinely print packaging and labels in Amharic, English, Afaan Oromoo and Tigrinya. Please send fonts with your artwork, or let us know and we'll suggest suitable typefaces.

Answers to the questions we get most often.

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